Client Spotlight: JUMP

Image of Rob Brown Founder and Managing Director of JUMP agency

Working together to unlock the full growth potential

JUMP is a brand, creative, digital, and marketing agency based in the North of England. Founded in 2007 by Rob Brown, JUMP strives to be the region’s most effective brand communications agency by supporting companies, helping, and inspiring them to grow beyond their potential.

In 2020, Rob became the sole owner with the opportunity to re-define the future direction of the agency. Now with a strong and creative team of nearly 20, JUMP has gone from strength to strength with the creation of a new marketing team which focusses on delivering marketing services for existing clients.

JUMP’s philosophy is rooted in collaboration, where their clients’ vision becomes their blueprint for action. Together, they don’t just imagine the future; they craft it with precision, passion, and a deep understanding of what makes each brand unique.

Their challenge

Breaking through a financial ceiling to fully realise the growth potential of the agency and people.


  1. To have a clear vision, mission and core values supported by a strategic plan
  2. To develop a deliverable & measurable action plan
  3. To provide a soundboard for the owner
  4. To support the development of the leadership team and other senior managers
  5. To create a future beyond the current ownership


The solution

  1. Create a business proposition and strategy house to underpin all activity and business growth
  2. Develop core values and behaviours and a performance management framework to drive personal and business growth
  3. Introduce individual and team development plans and coaching for various members of the team
  4. Monthly business reviews for the SLT and soundboard sessions with Rob to support the development of the business


The impact

360 Growth Partners have been working with JUMP for over three years during which they have broken through their financial ceiling, added a whole new marketing team, changed the way people are managed within the business and continued to develop a highly engaged and motivated team. They are a modest bunch but continue to deliver excellent results for a growing number of clients.

Working as business partners we have supported their growth potential with scalable business solutions and been on hand when they have hit those expected (and some unexpected!) bumps on their growth journey that aren’t part of their experience or learning.


In summary

Many SMEs struggle to deliver for today whilst planning and implementing the right activity to meet their future growth aspirations. Using 360 Growth Partners as the extended team of growth specialists has meant Rob and his team can continue to be active in client project delivery whilst continuing to develop their collective and personal growth plans.

It has been an absolute pleasure to work with the team who genuinely care about each other, their clients and the North East community. We look forward to supporting them on the next stage of their business growth.


They said:

“Andrew and the 360 team have been invaluable over the past 3 years in supporting the growth of my business. Their combination of skills and experience helped instil the confidence that we needed during the process of defining our values and behaviours, business growth strategy and our staff personal development plans.

We continually feel the benefits of working with such an experienced team and the support we receive on an ongoing basis is invaluable. I wouldn’t hesitate to recommend Andrew and the 360 team to anyone looking for help and support within their business.

Rob Brown, Founder of  JUMP


We said:

“It has been a pleasure working with the team at JUMP and supporting them as they grow as individuals and as a company.They are true to their core values and beliefs, great at what they do and you won’t find a more genuine, self-effacing owner in Rob.
This means that our years of experience as growth specialists can have a real impact whilst complementing their expertise. We feel part of the team and we are now focused on what JUMP 3.0 will look like and how we can all work to achieve it.”

Andrew Silver, Founder of 360 Growth Partners


We understand the challenges of running a growing business. You’re not alone.

If you would like to know more about 360 Growth Partners and how we could support your business, then please get in touch and let’s start the conversation